PEngPathwayContact us
Email support@pengpathway.app with any question, bug, or feedback. Include your device model and iOS version if you're reporting a problem — it helps us fix things faster.
Manage or cancel your subscription
Subscriptions are billed through Apple. To view, change, or cancel your plan, open the Settings app on your iPhone → tap your name → Subscriptions → PEngPathway. You can also restore purchases in the app from the paywall screen.
Delete your account
You can permanently delete your account and all associated data at any time in the app: Account → Privacy & data → Delete account. This can't be undone. If you need help, email us.
Common questions
My progress isn't syncing
Make sure you're signed in and connected to the internet. Your study progress syncs to your account; signing in on another device restores it.
The Advisor says it's unavailable
The AI Advisor needs a connection. If it's temporarily unavailable, try again shortly — your questions are never lost.
Is my data private?
Yes — your data is private to your account and is never sold. See our Privacy Policy for details.
Do you offer refunds?
Purchases are handled by Apple. Refund requests go through Apple at reportaproblem.apple.com.